Subscribe & Save with World 4 Pets

You'll receive a 5% discount on qualifying subscription orders of World 4 Pets products.

Payment is also automated, so you only have to set your order up once, and then relax whilst we organise the rest.

You can also choose how frequently you'd like to receive World 4 Pets products, with delivery options including:
Every 1, 2, 3, 4, 6, 8, 10 or 12 weeks

There's no lock-in, meaning you can modify or cancel your subscription at any time.

We accept the following payment methods on subscription orders: Visa, MasterCard, AMEX, PayPal, JCB and Diners Club.

If you choose a direct payment gateway to complete your purchase then your credit card details are stored securely by our ecommerce partner, Shopify, for as long as is necessary to complete your purchase transaction. Your card details are deleted once the purchase is completed.

We do have restricted areas we can deliver our meat and bones to, as they are sent via cold freight. Simply type your suburb into the pop up on the home screen, or in the search at the bottom of the home screen, or you can confirm at the check out.

As for orders not including meat and bones, they are posted through Australia post.

We are currently only delivering meat and bones within NSW, ACT and Queensland but will be expanding to more states in the near future.

We currently only ship within Australia - so apologies to our international community!

We aim to make your online and in-store experience as hassle free as possible. If you have any questions before or after placing your order please feel free to contact us via: (02) 7200 7270 or orders@world4pets.com.au

You may return or exchange your order up to 14 days from the day on which you receive your order (excluding fresh/frozen products). We are happy to offer an exchange or store credit. We do not offer refunds on change of mind or incorrect selection as per Australian Consumer Law.

If you have received a faulty product or an incorrect item or have an enquiry regarding posting back an item, please contact us on (02) 7200 7270 or orders@world4pets.com.au so we can arrange the return with you.

Returns are to be posted back to:

Returns @ World 4 Pets
2-3/30 Bells Line of Road
North Richmond NSW 2754

Full details of the returns and refunds can be found in the Returns and Exchanges Policy.

Your delivery date will depend upon what date you select when setting up your subscription.

World 4 Pets uses a courier service and Australia Post as our regular shipping service. Orders are shipped Monday to Friday.

Once your order has been shipped, you will receive a notification email along with a tracking number.

All of our meat is sorted, packed, minced and personally checked by us in our very own meat processing facility, to the very best hygiene standards in temperature controlled conditions that have been certified by the NSW Food Authority.

All of our fresh meat, bones and organs are sourced here in Australia.

The majority of our meat and bones are delivered frozen, to ensure the freshness of the product when it arrives to you. Our products are delivered state-wide in refrigerated vehicles.

Your order will be processed and packed in our refrigerated warehouse. Inside the box your products will be packed in an insulated bag and will include ice packs. It is then placed in a refrigerated vehicle for transport. We do recommend unpacking your order and placing it in the fridge or freezer as soon as possible after it arrives.