Here at World 4 Pets getting your order to you as fast as possible is our priority. Where possible your order will leave the next business day, though we ask you to please allow up to 3 days for dispatch in case of times when we are receiving high volumes of orders, we are receiving fresh meat deliveries or we having issues with stock. You will be notified if there is any possibility of a longer delay. In the unfortunate circumstance where an item is sold out, we will advise you promptly of the expected arrival date or you can consider an alternative item.
Once your order leaves us it is in the hands of our courier and/or Australia Post and is subject to their delivery times and any delays they may be experiencing.
All orders that have fresh or frozen products, will be be delivered in refrigerated vehicles. The majority of our meat and bones are shipped frozen, to ensure the freshness of the product when it arrives to you.
Your order will be processed and packed in our refrigerated warehouse. Inside the box your products will be packed in an insulated bag and will include ice packs. We do recommend unpacking your order and placing it in the fridge or freezer as soon as possible after it arrives.
For all orders sent via refrigerated courier, you will receive a SMS notification the day before your order is to be delivered, when your order is the next to be delivered and another when you order has arrived and considered completed.
World 4 Pets is currently only shipping orders within NSW.
Fresh/frozen deliveries via refrigerated courier & dry goods deliveries via Australia Post :
$15.95 NSW metro cities (up to 100kg)
$21.95 NSW regional areas (up to 100kg)
Fresh meat orders are sent out each Wednesday, for your order to leave Wednesday, the order needs to be placed before our cut off at 6am Monday.
To check if our refrigerated courier delivers to your area use the shipping pop-up in the home screen to check your suburb or you can check at the checkout.
* Please note that failure to check delivery availability to your suburb could result in monies not being refunded due to product spoilage & freight costs incurred.