Unlike Australia Post, cold freight couriers are a lot smaller. This means they do not service remote regional areas and do not deliver to some postcodes everyday.
This is why here at World 4 Pets we ask you to check you shipping availability and we have a delivery cut off of 6am Sunday mornings and 6am Wednesday mornings, this helps us give you, our customers an idea of what day you will receive your delivery.
Orders placed before the 6am Sunday cut off are picked and packed and leave for our courier on a Tuesday, orders placed after 6am Sunday and before 6am Wednesday will leave us on a Thursday.
Of course we will always try and get our orders to our customers as quickly as possible but we are at the mercy of our couriers delivery days. You can check your expected delivery day, by clicking HERE
Once your order has left our warehouse you will receive a fulfillment notification e-mail from us. Your next notification will be from our courier who will send customers a text the evening before delivery, then on the day of delivery when your order is next to be delivered. Once delivered the courier will send the customer a final text to say that their order has arrived. For more on our shipping conditions please click HERE
All orders which do not contain any of our fresh or frozen meat products will be shipped via Australia Post and will leave us within 1-2 days, customers will be sent a tracking number so they can watch for their delivery arrival.