As of Sunday 12th March 2023, we will be moving to a new refrigerated courier company.
The new courier offers a premium service which we hope will minimise any issues that you may have experienced in the past. This will however mean that the shipping fee has been increased for us to utilise their services. We have tried our best to minimise the increase and in most instances we will not be passing on a lot of the cost. Weight limits for orders has been changed to 56kg per order.
You may also find that your area may now have a different delivery day & order cutoff day, please take note of this when placing your order. Some areas will now also have more than one delivery day available. Please click below for a list of all the changes:
The new courier cover a larger delivery area therefore if you have tried ordering in the past and were not able to because there was no option for delivery to your area please check again as you may find that we now can. There may also be some areas that the new courier company does not deliver to that we currently do deliver to. If this is the case please let us know and we will speak to the courier company.
If you have any questions, please do not hesitate to contact us. We would also love some feedback in relation to deliveries you receive once the new courier is in use!
World 4 Pets Team
(02) 7200 7270